Noticeboard

SEPTEMBER 2020 - FLU VACCINES ARE NOW AVAILABLE AT THE SURGERY - DUE TO THE CURRENT COVID-19 SITUATION WE WILL BE CONTACTING PATIENTS WHO ARE ELIGIBLE FOR THE FLU VACCINE BY TELEPHONE OR LETTER TO ATTEND THE SURGERY FOR AN APPOINTMENT ONLY.  

URGENT NOTICE - DUE TO CORONAVIRUS OUTBREAK WE WILL BE USING A TELEPHONE TRIAGE SYSTEM FOR THE FORSEEABLE FUTURE TO REDUCE THE RISK OF SPREAD.  IF YOUR PROBLEM IS AN EMERGENCY PLEASE PHONE THE SURGERY BETWEEN 8.30AM AND 10.30AM.  PLEASE LEAVE YOUR NAME, CONTACT NUMBER AND A BRIEF DESCRIPTION WITH THE RECEPTIONISTS AND A DOCTOR WILL GET BACK TO YOU.

DUE TO THE HIGH VOLUME OF CALLS FOR TELEPHONE CONSULTATION WITH THE GP WE ARE LIMITING THE DAILY CALLS TO 30 PER DAY.  THE PRACTICE IS EXTREMELY BUSY AT PRESENT DUE TO THE CURRENT COVID 19 CRISIS AND THE GP WILL ONLY TELEPHONE ONCE.  THANK YOU FOR YOUR CO-OPERATION IN THIS MATTER.

IMPORTANT NOTICE REGARDING ORDERING PRESCRIPTIONS - DO NOT ATTEND THE SURGERY YOU MUST ORDER PRESCRIPTIONS BY TELEPHONE ON 028 90391690 BETWEEN 10.30AM TO 12.45PM AND FROM 2PM TO 3PM OR VIA THE 24 HOUR REPEAT PRESCRIPTION LINE ON 028 90721540.  AS YOU CAN APPRECIATE OUR PHONELINES ARE EXTREMELY BUSY, PLEASE BE PATIENT - THANK YOU.

DUE TO THE CURRENT SITUATION YOU MUST ALLOW AT LEAST 48 - 72 HOURS FROM THE ISSUING OF YOUR PRESCRIPTION TO COLLECTING YOUR PRESCRIPTION FROM THE PHARMACY.  AS YOU CAN APPRECIATE THE SURGERY AND THE PHARMACY ARE EXTREMELY BUSY, PLEASE BE PATIENT - THANK YOU.  

WE WOULD LIKE TO WELCOME OUR NEW GP DR. FAYE GIBSON TO LIGONIEL HEALTH CENTRE.  DR. GIBSON COMMENCED WORKING AT THE SURGERY ON THE 2ND APRIL 2019. GOOD LUCK FAYE!

IMPORTANT INFORMATION - WE ARE CHANGING TO A COMPLETELY NEW COMPUTER SYSTEM AND GO LIVE ON TUESDAY 28TH NOVEMBER, 2017.  THIS INVOLVES A LOT OF PREPARATION BEFOREHAND AND ON THE GO LIVE DAY.  WE WOULD APPRECIATE YOUR PATIENCE BEFORE AND AFTER THE 28TH NOVEMBER 2017 TO ALLOW US TO ADJUST TO THE NEW SYSTEM, THANK-YOU.

FROM TUESDAY 2ND MAY 2017 THERE WILL BE A NEW GP APPOINTMENT SYSTEM IN PLACE.  THIS SYSTEM WILL OPERATE WITH APPOINTMENTS BEING ALLOCATED ON A DAILY BASIS ONLY.  IF YOU NEED TO SEE A DOCTOR, PLEASE PHONE THE SURGERY BETWEEN 8.30AM AND 10.00AM ON THE DAY.  DUE TO NUMEROUS MISSED AND UNCANCELLED APPOINTMENTS, BOOKING IN ADVANCE IS NO LONGER AVAILABLE.  

IF YOU ARE UNABLE TO ATTEND YOUR APPOINTMENT WITH THE DOCTOR OR THE NURSE, PLEASE PHONE THE SURGERY TO CANCEL THE APPOINTMENT SO THAT WE CAN ACCOMMODATE OTHER PATIENTS WHO NEED SEEN.

COMMENCING OCTOBER 2017 WE HAVE A NEW SMOKING CLINIC EVERY FRIDAY AFTERNOON BETWEEN 2PM AND 3.30PM.  OUR NEW COUNSELLOR IS SHARON MCCULLOUGH FROM CANCER FOCUS NI.  PLEASE CONTACT THE SURGERY TO MAKE AN APPOINTMENT.

IF YOU ARE TRAVELLING ABROAD AND REQUIRE VACCINATIONS, PLEASE CONTACT THE SURGERY 4 - 6 WEEKS PRIOR TO YOUR DATE OF TRAVEL, IT TAKES TIME TO CHECK UP ON YOUR VACCINATION HISTORY, ORDER THE VACCINATIONS AND BOOK AN APPOINTMENT WITH THE NURSE TO ADMINISTER THEM.  PLEASE GIVE AS MUCH NOTICE AS YOU POSSIBLY CAN.

   

 

 

 

 

Accessibility Statement for My Surgery Website

This website is owned and updated by the business it represents. However the tools to edit it and add content are maintained by My Surgery Website (MSW). As MSW we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have integrated an accessibility tool called Userway in to this product which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements
  • Increase size of cursor

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This mean you should also be able to

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non accessible content

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

Link Description

Some users fail to specify the link destination on some external link descriptions. WCAG 2.1 criterion 2.4.4 (Link Purpose in Context) – deemed as disproportionate burden.

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Content that’s not within the scope of the accessibility regulations

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

We know that:

  • some user inserted video streams do not have captions
  • functionality inserted into the website via iframes by the user may not achieve accessibility guidelines

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 16th September 2020. The test was carried out by My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 16th September 2020. It was last updated on 16th September 2020.

 
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