Noticeboard

THE SURGERY WILL BE CLOSED FOR ST PATRICK'S DAY ON MONDAY 18TH MARCH 2024.  IF YOU REQUIRE A DOCTOR (IN AN EMERGENCY ONLY) PLEASE PHONE NORTH & WEST URGENT CARE ON 028 90744447. 
Important Changes to our system will occur from Tuesday 2nd May 2023*  For urgent on the day GP appointments you will need to ring the surgery at 08:30 am .  To arrange a non-urgent pre-bookable appointment you will need to ring at 09:15am. For any other general enquiry you will need to ring between 10:30-12:45 and 2-3pm .  We would appreciate your co-operation and patience with the new changes as we strive to improve our patient services.
Due to the high demand at the surgery we would ask that you be patient and courteous to our staff. We are all working hard as a Team to provide the best service possible for all our Patients.

IMPORTANT NOTICE REGARDING ORDERING PRESCRIPTIONS -  YOU CAN ORDER PRESCRIPTIONS BY TELEPHONE ON 028 90391690 BETWEEN 10.30AM TO 12.45PM AND FROM 2PM TO 3PM OR VIA THE 24 HOUR REPEAT PRESCRIPTION LINE ON 028 90721540.  AS YOU CAN APPRECIATE OUR PHONELINES ARE EXTREMELY BUSY. 

YOU MUST ALLOW AT LEAST 48 - 72 HOURS FROM THE ISSUING OF YOUR PRESCRIPTION TO COLLECTING YOUR PRESCRIPTION FROM THE PHARMACY.  AS YOU CAN APPRECIATE THE SURGERY AND THE PHARMACY ARE EXTREMELY BUSY, AND ANY CONTACT BEFORE THIS TIME FRAME WILL ONLY RESULT IN MORE STRAIN ON OUR RESOURCES.  

IF YOU ARE UNABLE TO ATTEND YOUR APPOINTMENT WITH THE DOCTOR OR THE NURSE, PLEASE PHONE THE SURGERY TO CANCEL THE APPOINTMENT SO THAT WE CAN ACCOMMODATE OTHER PATIENTS WHO NEED SEEN.

 

 

 

 

red pillsWhen the doctor and patient agree that regular medication is required, a repeat prescription will be supplied without an appointment. This agreement must be reviewed every 12 months and you will be required to attend at intervals for check-ups or tests.

Repeat prescriptions may be ordered

  • In person at reception.
  • Telephone reception between 10.30am-12.45pm and 2.00pm-3.00pm - 028 90391690
  • Leave message on repeat prescription line - 028 90721540 available 24 hours a day
  • By post (enclosing a stamped addressed envelope).
  • Online Via the form below

Please allow at least 48 hours before collecting your prescription. Please do not ask for medicines other than repeat items without consulting the doctor.

Please DO NOT phone the surgery to ask about your prescription within this time frame as this is an additional strain on our resources.


Online Prescriptions

EMIS Access is a web based system that allows:

  • Repeat Prescription requests
  • Messaging - send message directly to the surgery. 

To use the service you have to be registered with Surgery and you will need the following:

  • Our Practice ID number
  • your Personal Identification Number (PIN)
  • your Password
  • your NHS number

Please come to the Surgery in person and speak to the Receptionists. You will be given a Registration Letter with your unique registration details that you should keep safe.
 
emis accessEnter the information from the Registration Letter into EMIS Access Registration page by clicking on link below.

pill Click Here to order your repeat prescription online

 
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